Frequently Asked Questions

Florida offers five certification routes. For students enrolled in Fast Track CNA Prep, you will select E-4: Other Nursing Training when completing your application. Instructions will also be reviewed during class to ensure proper completion of your application.

Yes. You may take the course and become certified in Florida. After certification, you will need to transfer your certification to the state you reside in. This process is called reciprocity. Approval is determined by your state’s Board of Nursing. We recommend checking with your state’s Board of Nursing to confirm eligibility requirements.

If a student fails either the written or clinical portion of the CNA exam three times, they are required by the state to complete a state-approved CNA training program (typically 120 hours). After completing that program, the student must retake both portions of the exam. This course is designed to help students pass on their first attempt.

Yes. Prometric offers testing accommodations for qualified students with documented disabilities and may provide additional testing time for students whose primary language is not English. The written exam is available in English or Spanish, including an audio version. The clinical skills exam is given in English only.

Refund Policy: A full refund is available if canceled within 24 hours of purchase. After 24 hours, all payments are non-refundable due to limited seating and course preparation

No. While this course is designed to fully prepare you, passing the exam is not guaranteed.

Yes. Students may return and retake the course one time at no additional cost, space permitting.

Yes. Spanish instruction is available and can be arranged.

Yes. You may take the CNA exam in Florida if you are at least 18 years old, or under 18 with a high school diploma or GED.

Yes. A Level II background screening is required in order to sit for the CNA exam in Florida. The ORI number used for screening is EDOH0380Z.

In Florida, you may be eligible to take the CNA exam if you meet one of the following: - You are at least 18 years old OR you have a high school diploma or GED You must also complete a Level II background screening before being approved to test.

Payment is completed securely online through Stripe using a credit or debit card. Students may either pay in full or, if eligible, choose a monthly payment plan offered through Stripe at checkout.

No. Tuition covers the Fast Track CNA Prep course only. State exam tees, background screening, fingerprinting, and any other required fees are separate and paid directly to the appropriate agencies.

After registering, students will receive a confirmation email within 24 hours with important class details, scheduling information, and next steps. Classes are subject to rescheduling based on enrollment. If any scheduling changes occur, students will be notified in advance and provided with available options.